Specific days for water cannot be selected. I live where there are water restrictions (only Sunday and Thursday for my side of the street), therefore this timer isn't what I need. It was a replacement for a timer that did have specific days so I did not not really receive a comparable item under their warranty. I did not realize this when I was told which timer would be the replacement.
Thank you for letting us know about replacement order. Someone from our Customer Care team will be following up with you for assistance on this.
The units are great while they work. I’ve been using these units on three hose outlet’s for the last six years and have never gotten more than two seasons out of a unit. I usually just replace them, but this time I decide to replace one of them under warranty. The warranty was honored, but it took two attempts with the `chat system and over one hour of my time. There has to be a simpler way, how about asking for proof of purchase and sending a mailing label to return the defective unit and give a replacement. My other solution is to try a different brand.
We appreciate your feedback on your warranty experience for one of our Hose Timers. We are always making room for improvements and will take a further look into this. Our Customer Care team is happy to help with troubleshooting any product issues that may be encountered, or with any other assistance that may be needed in the future. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Works great for our yard & garden
This one does not come on for zone 2. I had just gotten the first one and the replacement is just as bad. What a waste. I can't return it because everything else is under ground.I have to go outside and run it straight to the faucet
Thank you for letting us know about your replacement Hose Timer not operating correctly. Someone from our Customer Care team will be reaching out to you with further help. Have a great rest of your day.
I've been using these timers for years now. I had one malfunction recently and called their customer service who replaced it for me! Great service!