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Philip H. I bought a two-pack of wind-up garden hose timers. One stopped working. I learned that Orbit covered it with a generous 6-year warranty. I notified the company of my problem (actually called them to see if there might be a possible repair option) and they immediately sent me a new unit that I received only a couple days later. I felt that was very good customer service!
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Richard great customer service ty
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Customer Works fine. Thanks
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SHIRLEY H. The ones I received directly from Orbit work perfectly. Others, that I have purchased from a home improvement store leak. I'm sure it's because of the packaging from Orbit. they are thrown into a box loose and probably banging around each other which causes them to get beat up and leak.
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Sonja M. Nice timer, great value.