I contacted customer service to inquire about flow meter capabilities for my B-hyve XD 4-Outlet Bluetooth Hose Faucet Sprinkler Timer | 24634. It was not clear from the documentation and I was asking for clarification about the capabilities of that product, and/or what I needed to do to get those capabilities. They suggested setting up a camera to tell me if the irrigation was working instead of directing me towards the right product that would. Had to figure it out on my own.
Thank you for taking the time to share your review and support experience for flow concerns with our XD Smart Timer. We are always making room for improvement and will be taking a further look into your conversations to see how we can improve for the future. Please do reach back out to our Customer Care team for any other questions and concerns that you may still have, or if further help may be needed going forward. Have a great rest of your day.
The app lacks intuitive design.
We appreciate you taking the time to leave a review on using your Smart Devices with the B-hyve app. We are always making room for improvements and will be passing your feedback along to the proper teams. Our Customer Care team is happy to help with any questions and concerns that you may have, and we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Great solution for spot watering while traveling!
Much better than Gen 1.Setup was a breeze.
Our B-hyve XD Smart Hose Timer failed after two seasons. We replaced it with the Gen 2 B-hyve Smart Hose Watering Timer Bundle. While the system functions, the timer connectivity with the hub is tenuous as the connection frequently fails. The signal is very strong. The connection for the previous timer was flawless. I appreciate the concept of the wi-fi controlled timers, I just wish the Gen 2 system was as reliable as the older timer.
Thank you for taking the time to share your review on your Gen 2 Hose Timers not having a strong connection with the Hub. Our Customer Care team is happy to further discuss your concerns and to help troubleshoot any issues that may be experienced with the connectivity of our devices. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
- 5 stars: 12 (63%)
- 4 stars: 1 (5%)
- 3 stars: 3 (16%)
- 2 stars: 2 (11%)
- 1 star: 1 (5%)
I contacted customer service to inquire about flow meter capabilities for my B-hyve XD 4-Outlet Bluetooth Hose Faucet Sprinkler Timer | 24634. It was not clear from the documentation and I was asking for clarification about the capabilities of that product, and/or what I needed to do to get those capabilities. They suggested setting up a camera to tell me if the irrigation was working instead of directing me towards the right product that would. Had to figure it out on my own.
Thank you for taking the time to share your review and support experience for flow concerns with our XD Smart Timer. We are always making room for improvement and will be taking a further look into your conversations to see how we can improve for the future. Please do reach back out to our Customer Care team for any other questions and concerns that you may still have, or if further help may be needed going forward. Have a great rest of your day.
The app lacks intuitive design.
We appreciate you taking the time to leave a review on using your Smart Devices with the B-hyve app. We are always making room for improvements and will be passing your feedback along to the proper teams. Our Customer Care team is happy to help with any questions and concerns that you may have, and we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Great solution for spot watering while traveling!
Much better than Gen 1.Setup was a breeze.
Our B-hyve XD Smart Hose Timer failed after two seasons. We replaced it with the Gen 2 B-hyve Smart Hose Watering Timer Bundle. While the system functions, the timer connectivity with the hub is tenuous as the connection frequently fails. The signal is very strong. The connection for the previous timer was flawless. I appreciate the concept of the wi-fi controlled timers, I just wish the Gen 2 system was as reliable as the older timer.
Thank you for taking the time to share your review on your Gen 2 Hose Timers not having a strong connection with the Hub. Our Customer Care team is happy to further discuss your concerns and to help troubleshoot any issues that may be experienced with the connectivity of our devices. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Easy to do…
Easy to install and set up, works great!
It’s a gift for my husband. It arrived in plenty of time. I think he will love it!
This is a lifesaver!! Works great!!
Easy to set up and navigate options.
Love it
Easy to program, similar to Gen 1 but battery compartment with better engineering
I purchased this product because I wanted to setup another drip irrigation system for my front yard, since I re-landscaped after painting my home. I previously had a generation 1 bhyve running in my backyard which worked well. Initially I had hoped to add to the gen1 hub, but found no products available. So I had to purchase a Gen 2 hub. This i didn't need the water splitters as I had previously purchased two, but figured I could make use of at least one. It did turn out handy to have two, as a previously purchased one was now very difficult to operate.
I'll use the second timer for my atrium plants and keep them looking sharp!
Love all the features. Takes time to set up but excellent!
Very good product that you can adjust the system to your specific way. The program is very simple.
Love it's a time saver
Product will not stay powered on. So I have to power it on at the spigot every time I want to use it, which defeats the purpose. Unimpressed with the functionality so far.
First, have owned 5 of these over the years, and all were great until the recent Gen2 one. This Gen2 units stayed stuck on for estimated 5 hours (lot of water -- fortunately drip irrigation) -- this makes me a little nervous though, especially if I would have not been home and noticed the water all over the patio. The other Gen2 unit worked fine, so not sure if this is common. Review would be 5 Star if I am able to get this resolved and regain confidence.
Great product easy to use
I spent a lot of time with tech support to configure the two timers. It ended up that the hub was not strong enough to communicate with the two timers (front and rear of house). For a system that specifically is designed to work on the outside of the house, the hub should be strong to amplify the wifi to both sides of the house. I had to order another hub to be able to set up the timer on the other side of house. Waiting on the hub to verify this can be done. Very frustrating experience.