Good warranty policy & service, I hope it lasts longer than the first one.
For the life of me I cannot figure out the reason it failed.
Started leaking inside jacket within a few months. Had to make a warranty claim. Claim was quickly honored.
Thanks for letting us know how one of our Watering Hoses started to leak within a few months. We're glad to know how our Customer Care team was able to assist with your product replacement, and ask that you reach back out to us for any concerns you may have or if there's any help that may be needed in the future. Have a great rest of your day.
Return process online was frustrating
It we well getting the replacement hose.
I was going to reach out because the hose we got had damage to the threads and leaks bad. How can I get a replacment?
Thank you for letting us know about your Watering Hose having damage to the threads and leaking. Someone from our Customer Care team will be reaching out to you with further assistance. Have a great rest of your day.
- 5 stars: 2 (29%)
- 4 stars: 2 (29%)
- 3 stars: 0 (0%)
- 2 stars: 1 (14%)
- 1 star: 2 (29%)
Good warranty policy & service, I hope it lasts longer than the first one.
For the life of me I cannot figure out the reason it failed.
Started leaking inside jacket within a few months. Had to make a warranty claim. Claim was quickly honored.
Thanks for letting us know how one of our Watering Hoses started to leak within a few months. We're glad to know how our Customer Care team was able to assist with your product replacement, and ask that you reach back out to us for any concerns you may have or if there's any help that may be needed in the future. Have a great rest of your day.
Return process online was frustrating
It we well getting the replacement hose.
I was going to reach out because the hose we got had damage to the threads and leaks bad. How can I get a replacment?
Thank you for letting us know about your Watering Hose having damage to the threads and leaking. Someone from our Customer Care team will be reaching out to you with further assistance. Have a great rest of your day.
Tried the hose today & it works great
We appreciate you taking the time to share how one of our Watering Hoses is working great. Our Customer Care team is happy to help if you may have any other product concerns or if further assistance may be needed in the future. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Absolutely love this hose! It is so easy to use, reaches my entire backyard, it is the BEST!