Ive bought 5 of these. Ive had issue with 2 over the past 1-1.5 years but I wonder if its the batch those came from. I suspect with the right parts and tool you can largely fix the "bearing" issue that seems to be the problem. 2 others (1 is on had as a spare/filler) have worked flawlessly. Those with issue will start sticking in rotation but to date everything else rock solid. Orbit has replaced both of these sticking units with impeccable support. Suggestion, offering the O-ring/bearings etc for replacement on these as a kit and a tool to easily take the entire thing apart as they very well are serviceable due to build-up/wear.
Working good so far
Works great
The directions are difficult to understand. Only got minimal results. Now I have 3 that I can't use.
Thanks for letting us know about the directions for our Impact Sprinkler being difficult to understand. Our Customer Care team is happy to help with any product adjustments that need to be made, and to answer further questions or concerns that you may have. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
A quality product at a reasonable price. Definitely recommend.
- 5 stars: 8 (80%)
- 4 stars: 1 (10%)
- 3 stars: 0 (0%)
- 2 stars: 1 (10%)
- 1 star: 0 (0%)
Ive bought 5 of these. Ive had issue with 2 over the past 1-1.5 years but I wonder if its the batch those came from. I suspect with the right parts and tool you can largely fix the "bearing" issue that seems to be the problem. 2 others (1 is on had as a spare/filler) have worked flawlessly. Those with issue will start sticking in rotation but to date everything else rock solid. Orbit has replaced both of these sticking units with impeccable support. Suggestion, offering the O-ring/bearings etc for replacement on these as a kit and a tool to easily take the entire thing apart as they very well are serviceable due to build-up/wear.
Working good so far
Works great
The directions are difficult to understand. Only got minimal results. Now I have 3 that I can't use.
Thanks for letting us know about the directions for our Impact Sprinkler being difficult to understand. Our Customer Care team is happy to help with any product adjustments that need to be made, and to answer further questions or concerns that you may have. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
A quality product at a reasonable price. Definitely recommend.
Wonderful product
Kudos to the designers/mgt!
Heavy duty.... very well made. Customer service at Orby was outstanding.
My Orbit sprinkler no longer rotated, so I wanted to try to buy a replacement part. I searched the website and called customer service, as I wanted to make sure I was getting the correct part. I actually got to speak with a real live person who was tremendously helpful.
Since my sprinkler was not very old, to my delight, I was shipped a brand new sprinkler at no cost.
It arrived within a week and I’ve put it to use nearly every day.. l love it! The coverage is good and it’s functioning beautifully. I highly recommend Orbit Products and their Friendly, helpful customer service.
It works well, but replacement parts are hard to get, thus it has to be replaced every so often.
Under warranty, no problem; out of warranty----problem.