I started with the automated request but then saw they were closed during that time. She called me and made the warranty exchange easy and painless. Thank you
Form and function are first rate.
Customer Service resolved control issue quickly and efficiently.
Love design and Features.
Thanks appreciate the the replacement and it’s nice .
This Nozzle is a Warranty Replacement for the one I purchased less than a year ago. The one I bought all of a sudden would not spray water in any of the 7 patterns. I tried to clear it, but was unsuccessful in multiple attempts with different types of approaches. Thank you very much for replacing the defective item. However, the pattern on the "Shower" pattern on the new nozzle seems quite tighter, or a much smaller pattern than on the original. I can live with that limitation, but I am not impressed with the inconsistency.
We appreciate you taking the time to review how your Nozzle Sprayer quit working and was replaced with a new one. We do stand behind our products and are glad to know how our Customer Care team was able to assist with your replacement. Please make sure to reach back out to us for any concerns and questions you may have, or if further help may be needed in the future. Have a great rest of your day.
- 5 stars: 36 (84%)
- 4 stars: 3 (7%)
- 3 stars: 3 (7%)
- 2 stars: 1 (2%)
- 1 star: 0 (0%)
I started with the automated request but then saw they were closed during that time. She called me and made the warranty exchange easy and painless. Thank you
Form and function are first rate.
Customer Service resolved control issue quickly and efficiently.
Love design and Features.
Thanks appreciate the the replacement and it’s nice .
This Nozzle is a Warranty Replacement for the one I purchased less than a year ago. The one I bought all of a sudden would not spray water in any of the 7 patterns. I tried to clear it, but was unsuccessful in multiple attempts with different types of approaches. Thank you very much for replacing the defective item. However, the pattern on the "Shower" pattern on the new nozzle seems quite tighter, or a much smaller pattern than on the original. I can live with that limitation, but I am not impressed with the inconsistency.
We appreciate you taking the time to review how your Nozzle Sprayer quit working and was replaced with a new one. We do stand behind our products and are glad to know how our Customer Care team was able to assist with your replacement. Please make sure to reach back out to us for any concerns and questions you may have, or if further help may be needed in the future. Have a great rest of your day.
Great product, I like the flow pattern and on off Thumb lever
Much more durable than the previous plastic thumb control. Spray options all work well
I started using it as soon as I received it and I'm impressed. I used it to water our many flowers and to clean our driveway and on the jet setting it does an excellent job.
I love using this nozzle for various lawn watering and cleaning activities. It works like a champ, It's very sturdy and easy to use for my hand that suffer from carpal tunnel. I highly recommend it.
Comfortable and the patterns cover what I could ever need.
I was very thankful that you replaced the broken faucet or sprayer. I have another one that I can barely open and I may request replacement on that one too.
Flow isn’t as good as the pro flow. I have had 2 of these and they both seized up and broke at the lever.
You guys replaced my 2 watering nozzles thumb control.They were very hard to open.Thank you so very much.
Love these
It is a great nozzle, especially because the markings are very visible.
The problem with other Orbit nozzles that I have purchased in the past is that the markings are barely visible and an internal rubber washer gives out causing it to leak.
Solid weighted construction, grips are amazing and the quality quite evident ...precise flow patterns
Awesome
After a couple of summer seasons the thumb control becomes almost impossible to operate....no way to lube it as it is a closed system....I really like these nozzles when they are new and functioning correctly....however....
Thank you for sharing your review about the thumb control on one of our Nozzle Sprayers becoming hard to operate. Our Customer Care team is happy to discuss your concerns and to help with any product assistance that may be needed. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Easy to change patterns and the the hammering is a bonus.
Our previous Orbit Nozzle was leaking so it had to be replaced. This new one is lighter and I like the handle which can be used to hang the nozzle. Hoping this model allows me to remove the nozzle easily so I can replace the washer if required. The previous one was on so tight as if it. was welded onto the hose. Like the color red.
The Pro flow Seven Patten nozzle is an excellent product and I am very happy that I had an opportunity to use it and I feel this is one of the best product in the market. I Thank the customer service to attend to my concern and take it off my issue I would like to thank the customer service employee miss Teja For her prompt, action and courteous service. Thank you.
The respond was prontly..Thank you
Hopefully the thumb control could be repaired if it won't completely shut off after a while.
Excellent Hand Hose Nozzle. All 7 positons are esy to switch to nad are leak free.Terrific
Excellent customer service in sending me a new spray nozzle.
Thank you
works great for a while then, a part will fracture.....does not seem to be made of quality parts.
Quick and easy to obtain service on my sprayer. I appreciate you
Very good product and product support
I love the way these hose sprayers work and how Orbit always stands behind their products if there’s ever any difficulty
I own several sprayers, and this one is the only one I will use today I love the fill of the sprayer as well as the spray that it puts out
Comfortable-ergonomics is just great.
I love this nozzle!