This was a replacement for a unit that had the gearing fail, which meant it would stop in one spot and flood a limited area. So far, so good. I do wish the width of the pattern could be adjusted. Orbit was great about replacing it, I'm just glad I kept the original receipt and box.
Worst customer service I've ever dealt with. And your company sucks. You make it impossible to honor your lifetime warranties by making it hard to find and contact you. I will always recommend a different product due to the customer service.
We appreciate you leaving your review about your support experience with our warranty. We're glad to know how our Customer Care team was able to help with your product replacement, and we will be taking a further look into your conversations to see how we can improve for the future. If any further assistance may be needed going forward, we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
This sprinkler works great! Very pleased with purchase!
These are the best sprinklers on the market. Well made, colorful, and a spray span that takes care of all my needs. Thanks for a great product.
Easy to use.