So far so good
Great Sprinkler.
They don't work and you won't take the return??!!!
Thank you for sharing your review and support experience about your order. We will be taking a further look into your conversations to see how we can improve for the future, and ask that you reach back out to our Customer Care team for help with finding the best solution for you and your needs. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for assistance. Have a great rest of your day.
It’s fine it’s just the wrong size
Thanks for letting us know how the wrong size was received for your product. Someone from our Customer Care team will be reaching out to you about your order. Have a great rest of your day.
My first unit came and only worked about 30 minutes, then stopped rotating. Called and spoke with tech support. They sent out a replacement head under warranty that worked perfectly. It's nice to know that there's still people and a company that stands behind their products.
Thanks for your support.
- 5 stars: 5 (56%)
- 4 stars: 0 (0%)
- 3 stars: 1 (11%)
- 2 stars: 0 (0%)
- 1 star: 3 (33%)
So far so good
Great Sprinkler.
They don't work and you won't take the return??!!!
Thank you for sharing your review and support experience about your order. We will be taking a further look into your conversations to see how we can improve for the future, and ask that you reach back out to our Customer Care team for help with finding the best solution for you and your needs. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for assistance. Have a great rest of your day.
It’s fine it’s just the wrong size
Thanks for letting us know how the wrong size was received for your product. Someone from our Customer Care team will be reaching out to you about your order. Have a great rest of your day.
My first unit came and only worked about 30 minutes, then stopped rotating. Called and spoke with tech support. They sent out a replacement head under warranty that worked perfectly. It's nice to know that there's still people and a company that stands behind their products.
Thanks for your support.
Hadissues with sprinkler head and they immediately replaced.
I was sent the incorrect size sprinkler head so I bought the correct size fittings to make it fit and then it wouldn’t work. Services dept is trying very hard to correct the issues. Because of their service I ordered a second sprinkler like the first one. When it arrived it didn’t work either but orbit is still working on my behalf to make right.
We appreciate you leaving a review about receiving the incorrect size Impact Sprinkler heads. We're glad to know how our Customer Care team has assisted with resolving this matter, and ask that you reach back out to us if further help may be needed going forward or to discuss any other concerns that you may have. Have a great rest of your day.
Don't work. Poor
Will return
Thanks for sharing your experience about our Impact Sprinkler Heads not working. Our Customer Care team is happy to assist with product troubleshooting and with any further help that may be needed. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Great customer service