The problem that caused me to call about the 2 valves persisted. As a result, I measured the pressure of the water into the manifold and coming out into the valves. The pressure into the manifold was 40psi and the pressure coming out of the manifold was 10psi. That's the reason the sprinklers are not popping up. You sent me a replacement manifold 2 days ago and I'll install it as soon as I received it. I'll return the existing manifold to you if you like. I REALLY APPRECIATE ALL YOUR COOPERATION IN RESOLVING THE PROBLEM! If I can act as a reference supporting Orbit, I'd like to.
Didn’t work. I purchased an Orbit motion activated sprinkler that after one day quit working due to the valve wire breaking. This valve was recommended by Orbit customer service to fix the problem. I replaced the broken valve with this one, however it would not turn on the sprinkler when activated.
Thanks for sharing your review on our Automatic Valve not working when activated. Our Customer Care team is happy to discuss your product concerns and help to further troubleshoot any issues that are still being experienced. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for assistance. Have a great rest of your day.
Trash! 16 valves and most are now stuck open or leaking profusely
very nice valve
Once I found out how to hang the timer on one valve, it as easy to set up.
We have eight of the yard enforcers, over the years this is the third valve I've needed to replace - it's very easy and the part fixes the problem. I love this unit, it keeps the deer from my flower beds and even in Tractor Supply last week I was talking to someone buying chicks and how a neighbor now uses one to protect their coop by pointing it outward. Our groundhogs know how to get under our deck by taking a crazy path around them so they do work. As they get older you can't manhandle them when setting them up. When I replaced this part, I did something that now makes another area leak water so I think I need a new unit. I'll keep this part as a backup for the next time! LOL
This new valve doesn’t work at all!!!!
Thank you for letting us know about your Valve not working. Someone from our Customer Care team will be reaching out to you with further help. Have a great rest of your day.
Works well and easy to install.
Customer support was great. Have used the valves several years but one was leaking.
Your customer service is the worst. I tried to get a sensor replacement but your customer service agent was adamant that it was the valve that needed to be replaced. I told him that the valve was ok and it was the sensor I needed. He sent me the valve. Lo and behold the reason why is because you don't have any sensors! He could have just told me that but he had to be deceptive about it. So much for your warranty. What warranty?
We appreciate you leaving a review about your support experience for your Yard Enforcer sprinkler. We will be taking a further look into your conversations to see how we can improve for the future. We're glad to know how our Customer Care team was able to assist with getting the needed sensor replacement to you, and ask that you reach back out to us with any additional concerns you may have or for any help that may be needed. Have a great rest of your day.
It works really well.
Valve did not solve problem.
Thanks for leaving your review about our Watering Kit Valve not fixing a problem with your sprinkler. Our Customer Care team is happy to discuss your product concerns and help to troubleshoot any issues that may be experienced. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Perfectly fixed the problem with my Yard Enforcer
customer support told me I needed a new valve which I then bought. It didn’t work.
Thank you for letting us know how our replacement Watering Valve didn't resolve your sprinkler's issue. Someone from our Customer Care team will be reaching out to you with further help. Have a great rest of your day.
Valve works great on Yard Enforcer. Arrive quickly. Easy to install.
Impressed with the quick action on my warranty request .Have always been very satisfied with all of your products. Thanks
Having trouble with my yard enforcer. Was told the valve was the issue. Problem still exists, sent request to cust service 2 weeks ago and have not gotten no reply.
We appreciate you letting us know about the valve replacement that didn't resolve your Yard Enforcer Sprinkler's issue. Someone from our Customer Care team will be reaching out to you with further assistance. Have a great rest of your day.
Even after receiving a replacement valve, the unit does not shut off. Of no value to me
Thank you for letting us know how after receiving your replacement valve the unit will not shut off. This is not a typical experience to have and someone from our Customer Care team will be reaching out to you with further help. Have a great rest of your day.
had to reorder another
Thanks for letting us know how you needed to re-order our valve for the Yard Watering Kit. Our Customer Care team is happy to discuss any other concerns that you may have or to help if further assistance may be needed in the future. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Great service! The purchase is made was missing a valve andthe customer service representative happily walked me to the website and ordered a brand new free replacement part! Thanks!
This is a replacement for a Yard valve which was new this June, But failed within a month.
I hope this one does not fail.
AWorked perfectlyrrive LP
It fit an old system that I purchased about 15 years ago. Just what I needed
4 way timer runs great
Thanks! Amazing warranty!
Great, fit perfectly!
All 3 Sprinkle valve are working good.
Just what I needed. Couldn’t find them local, needed them, so
Good product
They work ok. Then can leak after awhile. I brought 4 for this year’s irrigation