Awesome customer service, thanks!
Works fine
I bought 2 sprinklers,One of the sprinklers keeps getting stuck, other than that . They are good.
Great product backed by a great company
Professional and Courteous
- 5 stars: 55 (79%)
- 4 stars: 4 (6%)
- 3 stars: 4 (6%)
- 2 stars: 2 (3%)
- 1 star: 5 (7%)
Awesome customer service, thanks!
Works fine
I bought 2 sprinklers,One of the sprinklers keeps getting stuck, other than that . They are good.
Great product backed by a great company
Professional and Courteous
Works great. Thank you
Connects easy. Covers a wide and area and is easily adjustable. Warranty exchange was very convenient.
Perfect for our large grass area. Made well
One of the sprinkler heads was damaged
Thank you for leaving your review to let us know about your Sprinkler Head being damaged. Our Customer Care team is happy to discuss your concerns and our warranty if any durability issues may be encountered with our products. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for help. Have a great rest of your day.
This was a warranty replacement for the best impact sprinkler I have ever owned! The coverage and multiple adjustments make this unit a winner in every way!
So far it’s been impressive!
Sturdy, heavy, well made. Spend extra &
$20 and get this sprinkler. Brass will last forever!!!
So the packaging of this sprinkler was difficult to work with. The vertical lever that has to go back-and-forth between the horizontal ones to direct. The flow of the water was in between the center of the horizontal ones and very difficult to get out. It had to be bent somewhat in order to be freed from the horizontal ones so they could be adjusted. Not a very good way of packaging this.
Amazing
Excellent sprinkler.Flexible and strong enough to cover a large area and easily adjusted for smaller areas .
Received new part, warranty claim.
Outstanding service
Great sprinkler
Have used this for many years and it works
too hard to adjust
Thanks for letting us know about your experience with adjusting one of our Impact Sprinklers. Linked here is our video guide for making adjustments to this sprinkler head: https://www.youtube.com/watch?v=WZmUlhxZs7k Our Customer Care team is happy to help with any product assistance that may be needed, and we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Good product. May want to consider water pressure needed is slightly higher for full distance but not operation of the sprinkler head.
Well constructed of quality materials, quick delivery. What else could you want?
Recently the tripod needed to be replaced and the reason is that the legs freeze shut. This is the second time that this has happened to me. I have bought another and asked your company to replace the new one
Saved my sanity as the sprinkler covers soooo much more lawn
Actually, we had an issue with the first sprinkler we purchased so Orbit was kind enough to send us a new one free of charge. This company stands behind their products!!!
MY NEW REPLACEMENT WORKS LIKE IT SHOULD. THANKS FOR THE EXCELLENT CUSTOMER SERVICE. WILL BUY AGAIN FROM ORBITZ.
I did my homework and I’m getting many of the benefits of my new impact sprinkler. I measured how many inches per quarter hour. I tried the sprinkler at different heights, because our lawn is on a hill. I tried different methods of setting up to make sure that enough water got to the edges of the grass. The result is that I don’t have to pull sprinklers from location to location in our yard, and the grass is coming in fine.
Not crazy about this sprinkler. Expected better performance but requires extremely strong water pressure to work properly.
Thank you for letting us know how this Impact Sprinkler has only worked properly using strong water pressure. This sprinkler is designed to operate within a normal pressure range of 10-80 PSI. Please also ensure that the sprinkler head is clean and free of debris, and that there are no leaks in connections or hoses. Our Customer Care team is happy to further discuss your concerns and help to troubleshoot any product issues that may be experienced, we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
It does a great job of covering a large area.
Really breaks up the water even into a fine mist… Thumbs up
The replacement sprinkler with telescoping legs Looks and functions like the one I bought three years ago. Hope the Plastik leg clamps hold together longer this time!
Rrrrr