Very courteous and Efficient customer service... parts were replaced under warranty and no shipping charges!
Orbit staff was very helpful in replacing the brass shutoff coupling after the black shutoff switch had broken off.
Great support for warranty
Cust Service was great. Product was perfect
Excellent service
nice to have on and off at the source
I use these on the end of my hoses, have for a very long time, they work great. I like the control at the nozzle with the type of nozzle I have.
Great response to issue. Thank you
Easy to use
The problem with these is the off/on lever. It corrodes and brakes off to easy and there are no replacements for just the lever--not good
Thanks for leaving your review about your experience with our Brass Couplings corroding and breaking off. We're glad to know how our Customer Care team was able to assist with your product replacements, and ask that you reach back out to us with any other concerns you may have or if further help may be needed in the future. Have a great rest of your day.
Great product
I was very pleased with their customer service. They sent a replacement in a few days.
My power washer came with a plastic model of this shut off so I purchased this metal one which will definitely standup a lot better. It's a solid item and my last one lasted for 6 years before the rubber flapper finally broke.
Very good however the screw that attaches the lever continuously falls out. Thread lock would be a solution
Solid brass
This is a very well made product
This is a replacement. The customer service department did a good job on getting me the replacement.
Woks like a charm