Thanks
If I could have bought them in a store, that would have been my first choice. But Home Depot where I go did not carry then, neither plastic or brass. And to have them arrive with 1 out of 3 damaged was not impressive. To top it off, the process to get a replacement for the damaged one was more arduous than applying for a passport. Simply ridiculous. I like the product but the business end is seriously lacking.
We appreciate you taking the time to share how one of your Pop-Up Sprinklers arrived damaged, and how your warranty experience was difficult. We are glad to know how our Customer Care team was able to assist with your replacement and will be taking a further look into your conversations to see how we can improve going forward. If further help may be needed in the future, please reach back out to us. Have a great rest of your day.
One broke putting it on.
Thank you for letting us know how one of our Pop-Up Sprinklers broke while putting it on. Our Customer Care team is happy to help if any durability issues with our products may be encountered, we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Excellent. Much better than the rotary type. Proper amount of water getting to the lawn now.
Work great
- 5 stars: 13 (81%)
- 4 stars: 1 (6%)
- 3 stars: 1 (6%)
- 2 stars: 0 (0%)
- 1 star: 1 (6%)
Thanks
If I could have bought them in a store, that would have been my first choice. But Home Depot where I go did not carry then, neither plastic or brass. And to have them arrive with 1 out of 3 damaged was not impressive. To top it off, the process to get a replacement for the damaged one was more arduous than applying for a passport. Simply ridiculous. I like the product but the business end is seriously lacking.
We appreciate you taking the time to share how one of your Pop-Up Sprinklers arrived damaged, and how your warranty experience was difficult. We are glad to know how our Customer Care team was able to assist with your replacement and will be taking a further look into your conversations to see how we can improve going forward. If further help may be needed in the future, please reach back out to us. Have a great rest of your day.
One broke putting it on.
Thank you for letting us know how one of our Pop-Up Sprinklers broke while putting it on. Our Customer Care team is happy to help if any durability issues with our products may be encountered, we can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Excellent. Much better than the rotary type. Proper amount of water getting to the lawn now.
Work great
Very satisfied
Just what I wanted.
Great price, works good
Process was was easy they work as intended
worked as advertised.
Worked as advertised.
I haven't had a problem with these sprinklers
Very pleased with quality.
Work as it's supposed
It Installs easily and works great.
The product was fine. The order was not.