I think the bull gear needs to be made out of a stronger material. I would have not of had to replace the motor assembly if it was built to last.
Thanks for leaving your review and feedback about the material of our Motor Assembly. We are always making room for improvement and will be passing this along to the proper teams for consideration. Our Customer Care team is happy to discuss your concerns and to further assist if you may encounter any durability issues with our products going forward. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
That water is not only my grass, but the plants that I have in planters around the yard saves me a couple hours of watering each day. I love it.
Great customer service when needing a replacement part.
Great support
Customer service was excellent. Our self-propelled lawn tractor sprinkler kept dis engaging. Customer service was very helpful and determine the problem and sent me the Repair parts.
Great service and delivery but my tractor sprinkler is walking backwards 🤣
Received the item in a timely manner. It was easy to install, and I’ve had no problems with it since. Working like new again.
Soooo easy to replace and was pleasantly surprised that new screws were included! The sprinkler is running like new again.
Great product, been using one for years and now extremely great support. If I'm around in 20 years I'll get another one
The replacement motor was just what my tractor needed.
Works great
Received within just a few Days. It was an easy processs to replace the damaged ones. They are working perfectly
Arrived on time. Change out was easy. It is working great.
Good price, prompt delivery, fit perfectly, works as it should...What more could you ask. Anything more they can supply, I will not hesitste to order from them and recommend them.
Bought this to have if mine breaks.
Fast shipping and the part works great
Your warranty is the best. I have two Orbits. One had quit traveling and you graciously sent the motor assembly to get it going again. My yard would be a disaster from hot Texas summers without the convenience of these traveling sprinklers.
It’s great but why did it stop working so soon?
Was easy to replace and got it right back running again
I would like to say thank you for your time spent helping me with my problem. I initially called to see about a fix and there wasn't one so your representative was able to send a new assembly.
Fine motor, with wheels, identical to the LR Nelson motor that comes without wheels for the same price.
What I would like to see, is the availability to buy parts like we used to be able to with LR Nelson before Bosch and then Fiskars bought them. What fails, and should be available as sets: 1: The worm & worm gear, 2: The final drive gears, 3: The lower housing.
Always nice to have exact replacement parts!
Better than I expected customer service they took care of a problem for my sprinkler system, and I was extremely happy with how they handled it
Works like new. Just wish there was a more quality option with metal innards so it would last longer. Cheap plastic gears end up wearing out too fast and then they just "skip" and it eventually becomes a stationary sprinkler. Until you buy another "motor" assembly, that is. Planned obsolescence.
Works great. So glad for good replacement parts.
I was very pleased with your company’s response to help me. It was actually one of the best experiences I’ve had getting my problem fixed. Good company, great leadership. Thank you.
Replaced plastic mechanism that makes sprinkler walk & spin. Design flaw that allows water feed to pop out of body. Metal barbed into plastic doesn’t hold over time. This is the second time replacing in order to keep water feeding sprinkler.
Fast and speedy service on getting the part to me and now my tractor is like new again. Thanks Orbit.
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Orbit makes good products. Prices are reasonable. Service is outstanding.