Didn't work
Thank you for sharing your review and experience with our Yard Watering Valve not working. Our Customer Care team is happy to further discuss your product concerns and help to troubleshoot any issues that may be encountered. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
I have had an ongoing problem with deer (and cats) invading my vegetable garden. I decided to purchase a motion-sensor sprinkler to try to deter the critters. I decided to purchase directly from Orbit, not through a distributor or Amazon, mainly because direct with the manufacturer is almost always more responsive if something goes sideways. After about 2 months of working flawlessly, keeping the deer away (and sprinkling me from time to time), the product stopped working. I went through all the troubleshooting, and looked for help online. Nothing helped. So I called Orbit. A very nice representative walked me again through the troubleshooting steps. The unit still did not work. And to my delight and surprise the agent said, "We'll send you a new sensor head. I received the replacement last week, installed it, and again, the sprinkler is back to working well. I'm super impressed with this company that stands behind their product.
Never worked.
Thanks for taking the time to leave a review of your Enforcer's Motion Sensor never working. Our Customer Care team is happy to further discuss your concerns and assist with troubleshooting for any product issues that may be encountered. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for help. Have a great rest of your day.
It doesn't work properly.
I wqlks pass it and it only makes a clicking sound.
I recorded it and send it to customers care and I am waiting for a response to return them and get a refund.
Thank you for leaving a review about your Enforcer Sprinkler's Valve not working properly and of recordings being sent. We will be taking a look into your conversations for further review, and ask that you reach back out to our Customer Care team with any other questions and concerns that you may have. Have a great rest of your day.
Service was quick and worked to fix leaking at hose connection. Much cheaper than new one for sure!
- 5 stars: 373 (69%)
- 4 stars: 47 (9%)
- 3 stars: 28 (5%)
- 2 stars: 19 (3%)
- 1 star: 77 (14%)
We have a lot of deer that travel through our property. I have been using these sprinklers since 2020. Without them, deer eat all of my garden plants. Recently, I noticed a feral tomcat spraying my firewood pile. I tarped the wood and pointed the Enforcer at the wood pile. I have not seen (or smelled) the tomcat since.
I appreciate the thirty minute timed watering also.
Works fine, but I prefer the older style with no hose connections. A choice would be nice.
They sent the sprinkler over night which was awesome. After I put it together and turned it on it would not turn off. Talked with customer support, they sent me a new valve. Put it together spent another hour on the phone with customer support sent them several photos and videos. Another faulty valve. They are going to send me another. Hopefully it will work
We appreciate you sharing your experience with the valve for your Enforcer Sprinkler not working properly. We're glad to know how our Customer Care team was able to give further assistance for resolving your product's issue, and ask that you reach back out to us with any other questions and concerns that you may have or if further help may be needed in the future. Have a great rest of your day.
It’s very helpful by keeping our vegetable garden clean and keep cats away..😊👍
I called in because I was having trouble with the sensor and they sent a replacement to me after trying to troubleshoot theI called in because I was having trouble with the sensor and they sent a replacement to me after trying to troubleshoot the issue. I really appreciate this about the company as I plan to buy another defender soon for another part of my property.
My motion sensor didn’t detect motion after I pulled it out of winter storage. I when to the website and chatted with a rep who asked several questions and then provided me with a credit to replace the defective part of the unit. I have since received it and the Enforcer works perfectly once again.
The one star isn’t for the motion sensor per se. But the orbit enforcer sprinkler head has leaked and we have replaced parts and it continues to leak. For the money we spent on this, additional motion sensor, additional sprinkler head, plumbers-tape, and everything else we can think of doing including a pressure gauge, it it still leaks like a sieve. It now is as useful as a garden gnome.
Thank you for letting us know about your experience with a leaking Sprinkler Head. Our Customer Care team is happy to discuss your product concerns and to provide further assistance for any issues that are still being encountered. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for help. Have a great rest of your day.
I have used Enforcers for 15+ years to keep deer out of vegetable garden. The day/night I shut it off in the Fall the deer clean out anything left in the garden. The deer population has grown, eating everything, tulips to hemlocks. I now protect everything with Enforcers. Winter is still a problem.
It barley sees me when I walk in front of it. It will not turn on unless I'm no further than 10 feet away. I don't see how it could possibly detect the birds I'm trying keep away from my pool and fence.
Thank you for leaving your review about our Yard Enforcer Sprinklers not detecting movement in close range. We're glad to know how our Customer Care team was able to assist with your warranty replacement for the sensors, and ask that you reach back out to us with any other concerns that you may have or if further help may be needed in the future. Have a great rest of your day.
I bought the Yard Enforcer to protect my fish from the local raccoons.
The first night on duty, it had them critters wet and rattled and headed over the fence. They might come back, but now we’re ready.
Great product.
Thanks 🙏🏻
Its great!!! Im just have a hard time on how thesensor works but all in all works as needed.!! MAKE SURE TO USE THE TAPE it will help stop small leaks
Sometimes it works and sometimes it does not. I have seen a cat pass by thru my motion camera. At one time it worked but it took a while before it reacted to the cat within its field of vision. Another incident, the cat passed by and no response at all from the Yard Enforcer (the range is set to max).
Thank you for your review about our Yard Enforcer Sprinkler not detecting motion consistently. In addition to checking the range adjustment on the device, please also make sure that the angle of the sensor on the mounting arm isn't too steep, and that Intelligent Sensing mode is not turned on (this feature increases the delay between activations). For further assistance, our Customer Care team would be happy to help and can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
The problem that caused me to call about the 2 valves persisted. As a result, I measured the pressure of the water into the manifold and coming out into the valves. The pressure into the manifold was 40psi and the pressure coming out of the manifold was 10psi. That's the reason the sprinklers are not popping up. You sent me a replacement manifold 2 days ago and I'll install it as soon as I received it. I'll return the existing manifold to you if you like. I REALLY APPRECIATE ALL YOUR COOPERATION IN RESOLVING THE PROBLEM! If I can act as a reference supporting Orbit, I'd like to.
I bought this to prevent a squirrel from eating my strawberry flowers. Turns out - you are supposed to clip the flowers within the first year of planting so they develop deeper roots.
Welcome wildlife, and repel them sustainably : this sprinkler did everything as advertised and it's awesome.
Didn't work
Thank you for sharing your review and experience with our Yard Watering Valve not working. Our Customer Care team is happy to further discuss your product concerns and help to troubleshoot any issues that may be encountered. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com. Have a great rest of your day.
I have had an ongoing problem with deer (and cats) invading my vegetable garden. I decided to purchase a motion-sensor sprinkler to try to deter the critters. I decided to purchase directly from Orbit, not through a distributor or Amazon, mainly because direct with the manufacturer is almost always more responsive if something goes sideways. After about 2 months of working flawlessly, keeping the deer away (and sprinkling me from time to time), the product stopped working. I went through all the troubleshooting, and looked for help online. Nothing helped. So I called Orbit. A very nice representative walked me again through the troubleshooting steps. The unit still did not work. And to my delight and surprise the agent said, "We'll send you a new sensor head. I received the replacement last week, installed it, and again, the sprinkler is back to working well. I'm super impressed with this company that stands behind their product.
Never worked.
Thanks for taking the time to leave a review of your Enforcer's Motion Sensor never working. Our Customer Care team is happy to further discuss your concerns and assist with troubleshooting for any product issues that may be encountered. We can be reached by phone at (800)488-6156 or online at support.orbitonline.com for help. Have a great rest of your day.
It doesn't work properly.
I wqlks pass it and it only makes a clicking sound.
I recorded it and send it to customers care and I am waiting for a response to return them and get a refund.
Thank you for leaving a review about your Enforcer Sprinkler's Valve not working properly and of recordings being sent. We will be taking a look into your conversations for further review, and ask that you reach back out to our Customer Care team with any other questions and concerns that you may have. Have a great rest of your day.
Service was quick and worked to fix leaking at hose connection. Much cheaper than new one for sure!
No more deer
The item was shipped relatively quickly but shipping took several days. When it arrived it did not work. Customer support were very helpful in helping to troubleshoot and they established it was broken and ordered me a replacement. However - three weeks later the replacement has not yet shipped.
We appreciate you taking the time to share your experience with our Yard Enforcer Valve not working and with your replacement order being delayed. We're glad to know how our Customer Care team was able to assist in resolving your order issue, and ask that you reach back out to us with any other questions and concerns that you may have or if further help may be needed in the future. Have a great rest of your day.